Privacy Policy

HVAC Roseville  |  hvacroseville.com  |  Effective date: August 12, 2026

HVAC Roseville (“we,” “us,” or “our”) operates the website hvacroseville.com and provides heating, cooling, and indoor air quality services in Roseville, California and surrounding Placer County communities. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly to us, including:

  • Contact information such as your name, phone number, and email address when you submit a service request form, call us, or text us.
  • Service details such as your service address and a description of the work requested.

We also collect certain information automatically when you visit our website, such as your IP address, browser type, pages viewed, and general usage data, through cookies and analytics tools like Google Analytics.

How We Use Your Information

We use the information we collect to:

  • Respond to your service requests, schedule appointments, and provide HVAC services.
  • Communicate with you by phone, email, or text message about appointments, estimates, and service updates.
  • Improve our website and services.
  • Comply with legal obligations.

SMS / Text Messaging

If you provide your phone number and opt in to receive text messages from HVAC Roseville, you consent to receive text messages related to appointment scheduling, service reminders, estimates, and customer care. Message frequency varies. Message and data rates may apply.

  • Reply STOP at any time to opt out of text messages.
  • Reply HELP for assistance, or contact us at (916) 878-0388.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How We Share Information

We do not sell your personal information. We may share information only with:

  • Service providers who help us operate our business, such as scheduling, invoicing, website hosting, and analytics providers, and only as needed to perform those services.
  • Legal authorities when required by law or to protect our rights, safety, or property.

Cookies and Analytics

Our website uses cookies and similar technologies to operate properly and to understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect some site features.

Data Security and Retention

We use reasonable administrative and technical safeguards to protect your information. We retain personal information only as long as needed for the purposes described in this policy or as required by law. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, including under California law, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the information below. We will not discriminate against you for exercising your privacy rights.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Contact Us

HVAC Roseville

106 N Sunrise Ave, Roseville, CA 95661

Phone: (916) 878-0388

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